Privacy Policy

Privacy Policy

VIPTRADE (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy (“Policy”) describes how we collect, use, and disclose personal information when you use our website, trading platform, and related services (collectively referred to as the “Services”).

1. Information We Collect
1.1. Personal Information: We may collect personal information that you provide to us when you register for an account, complete forms, make transactions, or communicate with us. This may include your name, email address, phone number, date of birth, address, and financial information.
1.2. Usage Data: We may collect information about your use of the Services, including your IP address, browser type, operating system, pages visited, and timestamps.
1.3. Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on the Platform, personalize content, and analyze user behavior. You have the option to disable cookies through your browser settings, although this may affect certain features of the Services.

2. How We Use Your Information
2.1. Providing Services: We use personal information to deliver the Services, process transactions, verify identity, and provide customer support.
2.2. Improving Services: We may analyze usage data to monitor and improve the performance, usability, and effectiveness of the Services.
2.3. Marketing and Communications: With your consent, we may send promotional emails, newsletters, or other communications about our products and services. You may opt out of receiving marketing communications at any time.

3. Information Sharing and Disclosure
3.1. Service Providers: We may engage third-party service providers to assist us in delivering the Services, such as payment processors, IT support, or marketing agencies. These service providers are authorized to use personal information only as necessary to perform services on our behalf.
3.2. Legal Compliance: We may disclose personal information when required by law or in response to valid legal requests, such as subpoenas, court orders, or regulatory inquiries.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on the Platform of any change in ownership or use of your personal information.

4. Data Security
4.1. We implement industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security audits.

5. Data Retention
5.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

6. Your Rights
6.1. You have the right to access, correct, or delete your personal information. You may also request restrictions on the processing of your personal information or object to its processing under certain circumstances.
6.2. To exercise your rights or make inquiries about your personal information, please contact us using the contact information provided below.

7. Children’s Privacy
7.1. The Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18 without parental consent.

8. Changes to This Policy
8.1. We reserve the right to update or revise this Policy at any time. We will notify you of any material changes to this Policy by posting the revised Policy on the Platform or by other means as required by law.